Like the middle aged mother I am, I stood staring at mobile phone covers in the Vodafone shop for a long time trying to work out what would suit me best. A shop assistant came up, advised, put me out of my misery and switched on my roaming for me. I could feel that the people behind me in the queue might have been a bit tense on their lunch breaks but I was a happy woman.
And then, you may recall that Mr. Waffle got me a new phone for Christmas. Part of the rather generous deal was that he would cover the bills. From time to time, I would hear him muttering darkly as he wrestled with the internet billing system. To no avail. Between January and June, no bills came. He began to get concerned. He went to the Vodafone shop. “Oh sorry sir” said they [or words to this effect – does anyone say sir anymore?] “Entirely our fault; there’s a problem with our billing system. We won’t charge you for the period between Christmas and June.”
Am I feeling warm and fuzzy towards vodafone, oh yes I am.