You will recall that a couple of weeks ago we were supposed to go to Edinburgh but ended up in Belfast instead. And our hotel room was free. And now we are not being charged for our flights to Edinburgh (not in fact cancelled due to snow as we told Aer Lingus in our letter looking for a tax refund). I feel very warm and fuzzy towards Aer Lingus who not only refunded but sent a very nice letter also. Season of goodwill, clearly.